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Online Content Coordinator

Location:Chicago, IL
Employment Type:Full Time
Description:Status: Full-time
Schedule: M-F, 8.30a.m. – 4.30p.m., including occasional evening and weekend work
Reports to: Assistant Director of Online Marketing
Direct reports: None
Start date: ASAP
Location: Chicago, IL, USA

Summary of position
A member of the Marketing Department, the Online Content Coordinator is responsible for organizing, editing, and managing the posting of all web content on, which includes a public site and backend portal system. Maintaining our branding, style, and voice across all online content is also a main function of this position, as well as finding innovative ways to leverage our web content for marketing purposes.
Duties:• Write, edit, review, and/or update of all online content associated with
• Manage, edit, write, and/or review all content associated with the IES Abroad portal system, including pre-departure information for all of our locations and 100+ study abroad programs
• Work closely with Academic Department, the main content providers and editors of program information, to ensure consistency, accuracy, and timeliness
• Manage calendar for updating content to ensure content remains relevant and correct
• Guide content editors across departments as they post and update content to meet deadlines and policies
• Ensure prompt elimination of content errors or content that is out of date, as well as work with Webmaster to eliminate technical errors
• Manage IES Abroad blogger program, including soliciting, hiring, and managing 70+ bloggers a year
• Serve on the marketing superuser team that writes and edits printed catalogs about IES Abroad’s study abroad programs
• Collaborate across departments to help develop and maintain consistency of online messaging across all IES Abroad pre-departure communications
• Update website home page content regularly to make it fresh and exciting
• Integrate videos, blog content, and other social media outlets into the website where possible to optimize their exposure
• Seek out and create opportunities for interaction between the website and the other media
• Assist with the creation, writing, and deployment of HTML emails to study abroad coordinators and/or students
• Develop, manage, refine and improve taxonomy to maximize user experience with Asst. Director of Online Marketing & Webmaster
• Work with Marketing Manager to ensure content is SEO and SEM optimized
• Implement new program marketing campaigns and initiatives online
• Other duties as assigned
• Regular and predictable attendance is an essential function of this position
Qualifications:• Proven exceptional writing, spelling, grammar, and editing skills
• Ability to grasp and understand website tonality
• Excellent organizational and project management skills with exceptional attention to detail and deadlines
• Ability to work independently and collaboratively with a marketing team and others
• Ability to write toward target audiences
• Ability to think outside the box
• Minimum of 3 years of experience writing, editing, and developing targeted marketing/communications
• Web content management system experience
• Web design experience a plus

Education Licenses and/or Certifications etc:
• Bachelor’s degree in Journalism, English, Public Relations, Marketing, or Communications or a related field

Physical demands:
• Ability to remain in a seated position for the majority of the day (between 70% -100% of work time)
• Ability to work for extended and continuous periods at a workstation operating a computer, phone and other office equipment i.e., a calculator, copier, and computer printer (between 70% -100% of work time)
• Need to occasionally move about inside the office to access file cabinets from 10% to 15% of work time
• Ability to lift or move supplies, equipment, boxes, documents and materials weighing up to 40lbs from 5% to 10% of work time
• Must be able to communicate via phone, email and in-person with employees, students and overseas employees for the majority of the day (between 70% -100% of work time)
• Must be able to communicate via phone, email and in-person with IES Abroad US and Global employees, students and parents for the majority of the day (between 70% -100% of work time)

Working conditions/Environment
• This position may be required to work beyond office hours as defined by the needs of the department and/or organization
• Due to the work environment, this workspace may experience varying noise levels. The workspace is well lit but with no direct natural light
• Must be able to work in office on a daily basis

Fiscal responsibilities:
• None

Disclaimer: This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The duties above are not to be considered a complete list of duties and responsibilities assigned to this position.

Information for applicants:
Application Deadline: Open until position is filled.

Please note there is no relocation for this position and only local candidates will be considered. This position is based in Chicago.

No phone calls or emailed status inquiries accepted.

How to Apply:
All applicants should submit an application including cover letter accompanying 3 web related writing samples, resume and salary requirements by clicking 'Apply Now' at the bottom of this page.

Please visit for more information about working at IES Abroad.

Equal Opportunity Employment:
The Institute for the International Education of Students, IES Abroad, is committed to a policy of nondiscrimination and equal opportunity for all persons, regardless of race, color, religion, creed, caste, gender, gender expression, gender identity, sexual orientation, disability, age, marital status, national origin or ancestry, ethnic origin, or veteran status in employment, educational programs or activities, and admissions. We are an equal opportunity employer and encourage applications from all qualified candidates. We treat people with respect; fully utilizing employee's abilities and promoting work force diversity.

**Please provide 3 web related writing samples and upload WITH your application letter**

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